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Privacy Policy

Last updated: June 6, 2026

Calgary Solar Installer (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a quote request.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: name, email address, phone number, postal/ZIP code.
• Property Information: home ownership status, property type, average monthly electric bill.
• Usage Data: IP address, browser type, pages visited, referring URLs, and other analytics data collected automatically.
• Communications: messages you send us via contact forms, email, or SMS.

2. How We Use Your Information

We use the information we collect to:

• Prepare and deliver your free solar savings quote.
• Connect you with licensed solar installers in your area.
• Send you service-related communications and updates about your inquiry.
• Send marketing communications, promotions, and special offers (with your consent).
• Comply with legal obligations and resolve disputes.
• Improve our website, products, and services.

3. Text Message (SMS) Communications

By providing your phone number and checking the consent box on our quote form, you expressly consent to receive text messages (SMS) from Calgary Solar Installer and its authorized partners, including automated messages, at the phone number you provided.

• Message frequency: Message frequency varies based on your inquiry and our follow-up schedule.
• Message & data rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• Opt-out: Reply STOP at any time to unsubscribe from SMS messages. You will receive a one-time confirmation message, after which no further SMS messages will be sent.
• Help: Reply HELP for assistance or contact us at the information below.
• No purchase required: Consent to receive SMS is not a condition of any purchase.
• Supported carriers: All major carriers. Carrier is not liable for delayed or undelivered messages.

4. Phone and Email Communications

By submitting your quote request, you also consent to receive calls (including prerecorded or autodialed calls) and emails from Calgary Solar Installer and its authorized partners for the purpose of providing your quote and following up on your inquiry. You may opt out of marketing emails at any time by clicking the “Unsubscribe” link in any email we send.

5. Sharing Your Information

We may share your personal information with:

• Solar Installation Partners: Licensed contractors and installers in your service area who fulfil your quote request.
• Service Providers: Third-party vendors who assist with CRM, email delivery, analytics, and hosting (e.g., DealZone, MongoDB Atlas, Vercel).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their own marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, remember your preferences, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

7. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead data is typically retained for up to 3 years from the date of submission.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at the details below. We will respond within 30 days.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Calgary Solar Installer
Email: privacy@calgarysolarinstaller.ca
Phone: (888) 472-7600